Mystery Shopping is Happening!

Hello, this is Wendi Bailey your T-SC CoC President with your Weekly Chamber Update.  

Sometimes business owners overlook the importance of hospitality and customer service. Sometimes business owners may have a hard time objectively critiquing their store and their employees.  Therefore, they have no data to use to improve.  

The Chamber is now conducting “Mystery Shopping” in Toccoa-Stephens County to help retailers and restaurants get an objective view of: 1) staff customer service, 2) facility appearances inside and out and 3) merchandising and the “overall” shopping experience. 

What makes a business better is the way it addresses the known areas of need. It’s an ongoing process that makes a business better over time. The Chamber is here to help with this process. Call us today to learn more.  

I have a few announcements for you:

• Today, at 11:30am, our joint Economic Development Committee is kicking off the 2014 Business Plan Competition. We have four entrepreneurs participating in the challenge and 14 prize package sponsors this year, totaling more than $5,000. We look forward to assisting with developing their business plans and connecting them with the resources they need to operate a successful business.

• Today, at 2pm, we have a Grand Opening Ribbon Cutting Ceremony for the new Stephens County Wound Care Clinic on Falls Rd. Come join Hospital Administrator Ed Gambrel and Bowen and Watson and celebrate the completion of the new $1 million facility.

• Also today at 5:30pm special Joint Business-After-Hours with Hart County and Franklin County Chamber of Commerce.  The event is hosted by Vickery Place, a personal care home on Vickery Street in Lavonia. Come meet new people, make new business connections, and bring a door prize to promote your business cross county lines.  

• Finally. last night we had at 5:30pm, at the X-Factor Grill, you are invited to a travel presentation, called Discover Tuscany.  Last November the Chamber partnered with the Ionosphere Travel Agency to coordinate a group travel experience to Ireland.  New this year, we are partnering for travel to Italy! Call or come by to get information on the trip highlights and the discounts if you reserve your spot in advance!    

So, what can the Chamber do for you today? Need help with Social Media? Need help with posting Hot Deals? That’s what I’m asking when I’m out and about visiting with members and delivering delicious Heavenly Dessert cookies. I look forward to hearing all about what you need to grow your business this year.   

That’s your weekly update! I’m Wendi Bailey your Toccoa-Stephens County CoC President with your Weekly Chamber Update.